Elite Financial Center
Effective Date: 1/19/2025
At Elite Financial Center (“we,” “our,” or “us”), we value the privacy of our users and are committed to protecting your personal information. This Privacy Policy describes the types of information we collect, how we use and protect it, and your rights regarding your data. It applies to all interactions on our website, via email, and through the use of RingCentral’s Text Consumer Registration (TCR) services.
1. Information We Collect
We collect personal information when you interact with our website, communicate with us via email, or engage with us through RingCentral’s text messaging services.
Website Usage Data:
- Personal Identification Information: Name, email address, phone number, etc., that you provide when filling out forms on our site or when you create an account.
- Usage Data: Information related to your interactions with our website, such as IP addresses, browser type, device information, pages viewed, and the time you spent on the site.
Email Communications:
- Email Address: The email address you provide when subscribing to our newsletter, submitting inquiries, or engaging with us through email communications.
- Email Content: Any personal information or queries you share when you correspond with us via email.
RingCentral Text Messaging:
- Phone Number: The phone number you provide when subscribing to our text messaging service.
- Text Message Content: Any text communications exchanged between you and us, including automated alerts, promotions, or customer service interactions.
2. Use of Your Information
We use the information we collect for the following purposes:
- Customer Communication: To respond to your inquiries, provide customer support, and send transactional messages or alerts, including those related to your account or services provided.
- Marketing and Promotions: To send you promotional or marketing content via email or text message (only if you have opted in). You may choose to opt-out of such communications at any time.
- Improvement of Services: To improve the functionality of our website, email services, and RingCentral messaging, including analytics to enhance your user experience.
- Legal Compliance: To comply with applicable laws, regulations, and legal obligations, including RingCentral’s TCR registration requirements.
3. Sharing Your Information
We may share your information with the following third parties in specific situations:
- RingCentral: We use RingCentral’s services for text communication. When you interact with us through text, RingCentral processes your phone number and text content in accordance with their privacy policy and data protection practices.
- Legal and Compliance: We may disclose your information if required to do so by law, regulation, or legal process, or if we believe such action is necessary to protect our rights, users, or public safety.
- SMS consent and phone numbers will never be shared with third parties or affiliates under any circumstances. SMS consent is not shared with any third parties or affiliates for marketing purposes.
4. TCR Compliance (RingCentral)
If you communicate with us via RingCentral’s text messaging services, we ensure compliance with the Text Consumer Registration (TCR) program. As part of this:
- We will only send text messages to users who have opted to receive them.
- We will ensure your phone number is registered and compliant with RingCentral’s guidelines.
- We will comply with regulations that prohibit sending unsolicited messages or violating privacy rights.
5. Your Rights and Choices
You have several rights regarding your personal information:
- Opt-Out of Marketing Communications: You may opt-out of receiving promotional emails or text messages at any time. To stop receiving text messages, reply “STOP” to any of our text messages. To stop receiving emails, click “unsubscribe” in the email footer or contact us directly.
- Access and Correction: You have the right to access, update, or correct your personal information by contacting us at [email protected].
- Deletion of Data: In some cases, you may request the deletion of your personal information. We will process such requests in accordance with applicable laws.
- Data Portability: You may request a copy of your data for transfer to another service provider.
6. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. If you no longer wish to receive communications from us, you may opt-out, and we will take steps to delete or anonymize your data as appropriate.
7. Security of Your Information
We implement reasonable and appropriate security measures to protect your personal information from unauthorized access, use, or disclosure. However, please be aware that no method of internet transmission or electronic storage is 100% secure, and we cannot guarantee the absolute security of your data.
8. Cookies and Tracking Technologies
We may use cookies and other tracking technologies on our website to collect information about your usage and enhance your experience. You can adjust your browser settings to refuse cookies, but this may impact your ability to use certain features of the site.
9. Updates to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. Any updates will be posted on this page, and the “Effective Date” at the top of this document will be updated accordingly. Please review this policy periodically.
10. SMS Terms and Conditions
By subscribing to receiving SMS messages from Elite Financial Center you agree to receive automated text messages sent by us via RingCentral. Message frequency may vary based on your preferences and interactions with us. Message and data rates may apply.
You may opt out of receiving SMS messages at any time by replying “STOP” to any of our messages. For help, reply “HELP” or visit our website at https://www.elitefinancialcenter.com.
We respect your privacy. Your phone number and personal information will not be shared with third parties, except as required by law or for the purpose of providing SMS services.
For questions or more information see contact information below.
11. Contact Us
If you have any questions or concerns about this Privacy Policy, our practices, or your personal information, please contact us at:
Elite Financial Center
Email Address: [email protected]
Phone Number: 855.921.7075
Physical Address: 2110 Rockbridge Road SW, Stone Mountain, GA 30087
Website: https://elitefinancialcenter.com/